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BROCHURE
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BROCHURE

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      • Ski
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    • –
      • BEFORE YOU BOOK
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      • Overview
      • Queenstown, New Zealand
      • Sun Peaks Canada
      • Panorama Mountain Resort Canada
      • Hidden Valley Resort
  • Ski
  • Snowboard
  • Information
    • BEFORE YOU BOOK
      • Frequently Asked Questions
      • Customer Reviews
      • Qualifications
      • Visas
      • Courses Dates and Prices
    • PRE-DEPARTURE
      • Insurance
      • Electronic Travel Authorisation
      • Snow Ready Fitness Programme
  • Ski Patrol
  • Ski Safari and Heli Trips
  • Internships
  • Gap Years
  • Parent Zone
  • Jobs
  • About
    • About
    • Meet The Team
    • Gallery
    • Contact us
  • Blog
  • Resorts
    • Overview
    • Queenstown, New Zealand
    • Sun Peaks Canada
    • Panorama Mountain Resort Canada
    • Hidden Valley Resort
  • Contact us

COVID-19 CORONAVIRUS INFORMATION

PAGE UPDATED: 5th December

COVID-19 Moving Forward

After a difficult 8 months I think we can finally start looking to the future with a bit of positivity and confidence. Although COVID is still very much part of our lives and probably will be for many years to come, with the advancements of Vaccines around the world we can look to a return to normality sooner than later.

Until then we want you to be able to book with confidence knowing that your money is protected. Even though we hope next Winter will be back to normal, just in case we will still be applying all our COVID policies to any booking we take in the coming year.

This Means in Brief:

  1. Your deposit and any money paid is fully refundable should Covid significantly effect your booking.
  2. You can change your booking at anytime with no change fee.
  3. You can cancel your booking up to 16 weeks before your departure and receive a full refund.
  4. Your package if booked with flight is fully protected by our ATOL or Financial Failure insurance if without.
Refunds Due to Significant COVID 19 Disruption
  1. Cancellation of Course
  2. Travel restriction preventing entry to country of course
  3. FCO travel advisory, advising against travel to that country
  4. Any course date change greater that 1 week as per your agreed booked departure date.
Financial Protection of your Trip

In the extremely unlikely event of the Winter Sports being no longer financially able to trade, your package if booked with flights is Fully protected by our ATOL insurance. This means if pre departure then all your money paid is protected and will be refunded. If you book without flights and are a citizen  of an EEA country.  then your trip is fully covered by our Finacial Failure Insurance provided by International Passanger Protection. If you have any further questions please don’t hesitate to contact us.

In Resort Disruption caused by COVID

We very much hope that by next year the likely hood of COVID shutting down the resorts is highly unlikely. If this was to happen we will still support our clients and provide the same terms as we did for this winter.

  1. Refund a proportion of your trip, pro rata. This means if you are 8 weeks through a 10 week course then we will refund 20% of the cost of your course.
  2. Only elements that won’t be refunded are elements you have fully used such as flights or season lift pass.

Official Information

World Health Organisation 

  • WHO COVID-19 Coronavirus Report
  • Current Situation 

Official UK Websites

  • UK Government Response & Information
  • NHS Information & Advice 
  • COVID-19 Coronavirus Travel Advice 
  • UK Travel Advice – Canada

Official Australia Websites 

  • Australian Government Department for Foreign Affairs and Trade Coronavirus Travel Advice 
  • Australian Government Department for Health Information & Advice

Official New Zealand Websites

  • New Zealand Foreign Affairs and Trade Coronavirus Information
  • New Zealand Ministry of Health Information and Advice

Official USA Websites 

  • USA Government Information and Advice
  • USA Centers for Disease Control and Prevention Information & Advice

Official Ireland Websites 

  • Ireland Government Information and Advice 
  • Ireland Health Service Information and Advice 
SUBSCRIBE TO OUR MAILING LIST

financial protection

 
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ASK US A QUESTION
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For advice or further info on any of our courses,
resorts, careers or anything else:

call us on +44 (0) 1548 831152
email us at info@wintersportscompany.com
or find us on social media

CREATED BY: HEDGEHOG DIGITAL
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